SHOPPING CART (0)
FREE NZ DELIVERY
FOR ORDERS OVER $100
FREE GIFT WRAP AVAILABLE
The Celtic Kiwi
What Metal Is Right For Your Ring
Conflict Free Diamonds, Green Diamonds, Created stone
So Where Does The Metal We Use Come From
Ring Size Guide
Greenstone, Pounamu, Information
Maoris designs and their meanings
Customer Comments and Feed back
Wholesale Retail Information
Customising your Purchase
NZ Engagement Rings
NZ Wedding Rings
Other Jewellery Designs
Greenstone or Pounamu and Paua Shell Rings
Greenstone, Pounamu, Pendants
Pounamu, NZ Greenstone Paua shell Earrings and Bracelets
Woven Kete(basket) Jewellery
Paua or Blue Pearls
Custom Made jewellery
Birthstone and Anniversary
Ruby Birthstone for July
Gifts for Men
Cross, Ichthus, Love Waits Jewellery
Paua Shell Jewellery
Antique Replica Styles
... more in Other Jewellery Designs
Custom Made jewellery
> Sample Service and Custom Order Dept.
Sample Service and Custom Order Dept.
Move mouse over the image to magnify
Refer a friend
Questions and Answers about our Sample Service and Custom Orders
Hi, Kia Ora and Hello from New Zealand.
Welcome to our Sample Service and Custom Order Dept.
Here we will answer questions about this Service, but at any time you are unsure, please talk to us, we are always ready to help.
We realize purchasing over the internet has it's limitations, especially engagement and wedding rings, these items are very personal, .
Purchases need time and consideration for you to come through to a place, where your satisfied and confident, " this is the right choice for us".
This process can take time, and we are happy to share our experience, knowledge and skill, to answer your questions.
Our "Sample Service" sits alongside our website, and is an important part of that "getting it right" process.
All our website wedding and engagement styles, have replica samples to match.
These samples have become a popular way to bridge the gap between a website picture or concept, to give you an example, you can see, compare, and try on.
Samples can be sent within New Zealand and world wide.
Generally, they are made up in silver, set with synthetic stones that represent the actual stones that we will supply.
We include a 'ring sizer' to help you establish the correct fit for your actual ring order, also items set with pounamu New Zealand greenstone, we can supply examples of our current colour options available.
So how do you make a start??
Step one, select the style or styles you would like to look over.
Email to us the SKU numbers which identifys each item on the website.
We can then give you approx. prices for these items, offer advice on design options and metal choices.
If you would like to continue, we will set up your "Custom Order" page on our website with a Link to access this page.
Your Custom order page will allow you to follow the make up process, initially it will detail the samples to be sent, which includes "finger sizes, and any other items or info. we can send to help you in the decision process.
It will also give you the price* including Post for the Sample pack to be sent to you.
This amount based on the number of samples( approx. NZ$100.00 each), sizers, and Post, which can be payed online using Visa or MasterCard.
* Payment how it works;
The initial cost for the "Sample pack" will either;
Become a deposit, if you choose to have items made up, or be refunded back to you, less the Post charge and a admin. fee of NZ$25.00
Balance is refunded, once the items have been returned to us.
You will be responsible to Post the sample items back via any "non urgent " but Trackable Post system.( we cover all Pacific Treasures items sent or returned to us by Trackable Courier).
Next step, once you have received the samples, looked over and tried them on, you can advise us of any changes you would like to make.
Once changes, if needed are agreed on, an accurate price for the item/s will be given.
These details will be confirmed on your custom order page , and this page will be updated as your order progress's.
Once samples have been returned, the deposit amount will be deducted from your total to pay.
We will advise you when your item is completed, the balance is then paid, the item will be sent to you.
All prices are stated in New Zealand dollars.
For delivery within NZ, GST(15%) is added as you proceed through the 'Checkout'.
For international orders, only postage will be added( if not included in the deposit amount) as you proceed through the 'Checkout'.
Look here for more info.
on postage times, our Guarantee, Insurance
details for International orders.
Thank you again for your enquiry, we hope this has been helpful.
If you have more questions or queries we are always happy to help, look forward to hearing from you soon.
With our best and kind regards,
Rick and Jenny Bromhead
You might also be interested in ...
Engagement Ring Designs
Wedding Ring Designs
Custom Made Jewellery
Paua Shell Design
Feed back and Customer Comments
Jewellery Info & Guide